High Lockout
F22 on Glow-worm Xtramax HE

Your boiler has switched itself off because the water pressure is too low for it to operate safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Low water pressure/No water in system.

What causes this fault?

This fault occurs when the system loses the physical water pressure required to circulate heat around your home. The most common reason is a small leak in the radiator network or the boiler's internal components, though it can also happen if you have recently bled your radiators without topping the water back up.

This fault often appears when you turn your heating back on for the first time in autumn, as the system settles after being idle for several months.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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