High Lockout
U2453 on Grant Vortex

The boiler's internal computer has encountered a communication error between its memory and control systems, which prevents it from running correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fault U: Network CodeProblem is climate control system, lighting, airbags, etc..fault two; MFG – Manufacturer Specificfault four; Transmissionfault five; TP Sensor Learn Not Completefault three; Transmission Control Module Reprogrammable Memory

What causes this fault?

This fault occurs when the boiler's internal electronic brain suffers a data failure, meaning the different components can no longer talk to each other reliably. It is usually caused by a physical hardware failure within the circuit board or a corruption of the stored settings that dictate how the boiler should operate. Without this internal communication, the system shuts down as a safety precaution to avoid running blindly.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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