High
Lock-out on Grant Vortex Combi 70

Your boiler has stopped working because it failed to start the heating process, triggering a safety system that keeps the burner turned off.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner does not light and the 'Lock-out' reset button lights.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful