High
Lock-out (light on) on Grant Vortex Eco External Floor Standing

Your boiler has stopped itself from running as a safety precaution because the fuel failed to ignite properly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner not starting - fuel and electricity supplies present. Press the reset button on the burner control box.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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