High
RED flashing (Reset button) on Grant Vortex Eco External Wall Hung

Your boiler has disabled itself for safety because it failed to start after several attempts, meaning it is currently not producing any heating or hot water.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Reset push-button locked after being pressed five times in succession without burner restart

From this model's manual
Verified against the Grant Vortexblue Internal Combi Installer Uk Doc 0131 Rev 1 1 October 2020 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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