High
39 on Halstead Eden CBX/SBX

Your boiler's computer memory chip is not communicating correctly with the main controls, meaning the unit cannot safely start the burner.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

BCC Error/ No flame. BCC installation failed. Refit BCC in accordance with BCC fitting instructions (BCC’s only fitted to replacement PCB’s)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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