Low
Burner ON LED (Green) on Halstead Ace High

Your boiler is operating normally and is currently heating your water or home.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Burner is alight.

From this model's manual
Verified against the AceAceHigh20Manual installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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Avoid the next call-out bill

A cover plan would handle faults like Burner ON LED (Green): no call-out fees, no surprise bills.

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