Low
NEON 1 on Halstead Buckingham 4

Your boiler is correctly receiving power and is in standby mode, awaiting a signal to provide heating or hot water.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description

MAINS ON

DIY fix possible

Check that your room thermostat is set to a higher temperature than the current room temperature.Ensure your hot water timer or programmer is set to 'on'.Check that the boiler's own selector switch is set to the heating or water position.

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