Halstead Buckingham 4 Fault codes & diagnostics

18 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 11.7-17.6 kW Discontinued

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
12 High 6 Low

All 18 documented codes

Tap any card for details

LED 1 Fast Flashing (8Hz)

Your boiler's computer is experiencing a temporary processing confusion that has caused it to stop working to protect the system.

High Engineer only £180-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
LED 1 Slow Flashing (2Hz)

Your boiler's internal computer is experiencing a critical error and cannot safely operate the system.

High Engineer only £250-450

Parts commonly replaced

  • Main Control PCB
LED 2 Fast Flashing (8Hz)

Your boiler has failed to light the flame, so it has safely shut itself down to prevent a gas build-up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
LED 2 Slow Flashing (2Hz)

Your boiler is experiencing a general internal fault that is preventing it from operating correctly.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Pressure sensor
LED 1 ON (RESET)

Your boiler has stopped working as a safety precaution and needs to be manually restarted to see if it can clear the internal error.

High DIY-safe £120-250

What to check first

  1. Locate the Reset button on the front control panel.
  2. Press and hold the Reset button for 3 to 5 seconds.
  3. Wait to see if the boiler ignites and the LED light stops flashing.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Overheat Thermostat
  • Ignition Electrode
LED 1: Off, LED 2: On

Your boiler is operating normally and performing its job of heating water as expected.

Low DIY-safe

What to check first

  1. No action is required as this status indicates the boiler is functioning correctly.
LED 1: On, LED 2: Off

Your boiler has failed to light the flame and has turned itself off for safety.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
LED 1: On, LED 2: On

Your boiler is failing to clear air from the system before starting, which is preventing it from firing up safely.

High Engineer only £150-£300

Parts commonly replaced

  • Air Pressure Switch
  • Flue Fan Assembly
  • Venturi
NEON 1

Your boiler is correctly receiving power and is in standby mode, awaiting a signal to provide heating or hot water.

Low DIY-safe

What to check first

  1. Check that your room thermostat is set to a higher temperature than the current room temperature.
  2. Ensure your hot water timer or programmer is set to 'on'.
  3. Check that the boiler's own selector switch is set to the heating or water position.

Related codes

NEON 3

Your boiler is struggling because the internal fan is stuck running without the system actually igniting to produce heat.

High Engineer only £150-300

Parts commonly replaced

  • Air Pressure Switch
  • Fan Assembly
  • PCB

Related codes

NEON 5

Your boiler has detected that it is overheating and has automatically switched itself off to prevent damage or dangerous conditions.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Pump
  • Heat exchanger

Related codes

NEON 6

Your boiler has stopped working because it cannot light the internal flame or keep it burning safely.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve
  • PCB
Reset LED is lit

Your boiler has stopped working because it has detected an issue with the water temperature or the ignition process and needs to be reset.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Ignition Electrode
  • PCB
Reset neon

Your boiler has stopped because it failed to light or stay lit, which means you currently have no heating or hot water.

High DIY-safe £120-250

What to check first

  1. Turn the boiler temperature control dial to the '0' position.
  2. Wait for at least 30 seconds to allow the internal safety systems to reset.
  3. Follow the manufacturer's lighting instructions on the boiler panel to restart the unit.

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB