High
LED 1 ON (RESET) on Halstead Buckingham 4

Your boiler has stopped working as a safety precaution and needs to be manually restarted to see if it can clear the internal error.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Non - Volatile Lockout (Reset O/H or in 'standby' mode)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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