How much does it cost to fix Halstead error code 13?

Typical repair cost for the Halstead 13 fault is £150-250 including labour.

13 High

Halstead 13 Fault Code

Q: What does the Halstead 13 fault code mean?

Your boiler has stopped working because it cannot detect a flame, most likely due to a faulty sensor that monitors the safety of the exhaust gases.

The Halstead 13 fault code means: your boiler has stopped working because it cannot detect a flame, most likely due to a faulty sensor that monitors the safety of the exhaust gases.. It appears on 8 Halstead models in our database.

Technical description: No flame - Flue thermistor failure

Typical repair cost £150-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Halstead models that show the 13 fault code

Click a model for the full fault code list and model-specific repair notes.

Dimplex Combi Repair: £120-£200
Dimplex System Repair: £140-£260
Eden Repair: £150-250
Eden 80 Repair: £150-250
Eden CBX/SBX Repair: £150-250
Netaheat 10/16E Repair: £150-250
Wickes 100 Repair: £150-250
Wickes 80 Repair: £150-250

Source

Halstead 13 fault code information on this page is sourced and cross-checked against the official Halstead service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026