High
13 on Halstead Dimplex System

Your boiler has stopped working because it cannot detect a flame or a heat sensor in the exhaust pipe has failed.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No flame. Flue thermistor failure

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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