High
0011 on Halstead Eden 80

Your boiler is trying to start up but cannot successfully light the flame after five attempts, so it has locked itself out for safety.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Failure during an ignition sequence (5 attempts)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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