High
F.28 on Heatline Capriz 2

Your boiler is failing to light the gas flame despite several attempts, meaning it cannot provide heating or hot water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

After three successive failed ignition attempts, the system switches to fault mode.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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