High
F.xx on Heatline Capriz 25 System

Your boiler has identified a technical fault that prevents it from operating normally, meaning you likely have no heating or hot water until it is inspected.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fault code (specific code depends on the number shown in place of xx), contact a competent person.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful