Heatline Capriz 28 Fault codes & diagnostics

5 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 28 kW 2008-2009 Discontinued
GC Number 47-157-13

Replaced by: Capriz2

Download the Heatline Capriz 28 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-157-13 Capriz 28 2008–2009

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 5 documented codes

Tap any card for details

F1

Your boiler is trying to start up but cannot light the gas flame needed to produce heat.

High Engineer only £120-250

Parts commonly replaced

  • Ignition lead
  • Ignition electrode
  • Gas valve
  • PCB

Related codes

F2

Your boiler has lost the ability to accurately measure the water temperature, so it has safely shut down to prevent overheating.

High Engineer only £120-180

Parts commonly replaced

  • Central Heating (CH) NTC Sensor
  • Wiring harness

Related codes

Lock-out

Your boiler has stopped working as a safety precaution because it either failed to light or became too hot.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Overheat thermostat
  • Printed Circuit Board (PCB)

Related codes

Low water pressure

Your boiler has switched itself off because the water level inside the heating system has dropped too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, which is usually a silver braided hose under the boiler.
  2. Open the small valve or tap attached to the loop slowly, allowing water to enter the system while watching the pressure gauge.
  3. Stop filling once the needle reaches the green zone, typically between 1.0 and 1.5 bar, then ensure the valve is fully closed.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

Overheat

Your boiler has detected that it is getting dangerously hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Pump
  • Diverter valve
  • Primary heat exchanger

Related codes

7 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.