High
F7 on Heatline Capriz Plus

Your boiler has detected that the internal fan responsible for safely venting exhaust gases is not spinning at the correct speed, so it has automatically shut down for your safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Fan speed out of set range

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful