E16 High

Heatline E16 Fault Code

The Heatline E16 fault code means: your boiler has stopped working because one of its internal temperature sensors is providing an incorrect reading or has failed completely.. It appears on 4 Heatline models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Return thermistor fault
Typical repair cost £90-160 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Heatline models that show the E16 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Heatline E16 fault code information on this page is sourced and cross-checked against the official Heatline service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026