What the manual says
Manufacturer manualExternal sensor is connected and OTC enabled
From this model's manual
Verified against the Heatline Vizo Plus installation & service manual, page 27.
DIY fix possible
No action is required as this is an advisory notification rather than a breakdown.Check your thermostat settings to ensure the heating is coming on at your preferred times.If you did not intend to have an outdoor sensor, contact a technician to check the wiring.
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