Ideal Atlantic Combi Fault codes & diagnostics

73 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-35 kW Discontinued
GC Numbers 47-348-6547-348-6647-348-6747-349-18

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3 Emergency 63 High 3 Medium 4 Low

All 73 documented codes

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4.3

Your boiler has failed to light the gas flame and has switched itself off for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Ignition lead
  • Spark electrode
  • Gas valve

Related codes

4.4

Your boiler has detected a flame inside the unit before it has actually commanded the gas to turn on, which suggests an internal safety sensing error or an issue with the ignition components.

Emergency Engineer only £180-350

Parts commonly replaced

  • Flame rectification probe
  • Printed Circuit Board (PCB)
  • Gas valve

Related codes

4.5

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop, which is a silver braided hose under your boiler.
  2. Open the small valve or tap attached to the hose until you hear water flowing.
  3. Watch the pressure gauge on the front of the boiler until it reaches exactly 1.5 bar.
  4. Close the valve tightly to stop the water flow.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

4.6

Your boiler is failing to keep its flame lit, which means it has automatically shut down to prevent gas from escaping unburned.

High Engineer only £150-350

Parts commonly replaced

  • Ignition lead
  • Electrode
  • Gas valve

Related codes

4.7

Your boiler has detected an issue with its internal air extraction system, which is preventing it from igniting and producing heat or hot water.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board

Related codes

4.8

Your boiler is currently unable to read the water temperature correctly, so it has shut itself down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Flow / Return Thermistor
  • Wiring Harness

Related codes

4.9

Your boiler is currently unable to measure the temperature of the water coming back into it, so it has shut down to prevent potential overheating.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness

Related codes

4.10

Your boiler has lost the connection to the weather sensor outside that tells it how cold it is, so it is now operating on a default setting.

Low Engineer only £120-200

Parts commonly replaced

  • Outside temperature sensor
  • Wiring harness

Related codes

4.11

Your boiler is currently unable to provide heating to your radiators, although your hot water taps will continue to work as normal.

Medium Engineer only £150-300

Parts commonly replaced

  • Diverter Valve
  • Central Heating Sensor
  • PCB

Related codes

4.12

Your boiler is successfully heating your home, but it is unable to produce hot water from your taps.

Medium Engineer only £150-300

Parts commonly replaced

  • Diverter valve
  • DHW flow sensor

Related codes

Showing 11–20 of 73
82

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the filling loop, which is usually a flexible silver hose connected to two valves under your boiler.
  2. Gradually open the valves to let water into the system until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close both valves tightly and ensure the pressure remains steady.

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Pressure sensor

Related codes

83

Your boiler is failing to keep the flame lit, which means it cannot produce hot water or heating.

High Engineer only £150-£300

Parts commonly replaced

  • Ignition electrode
  • Flame sensor
  • Gas valve
  • PCB

Related codes

84

Your boiler's air circulation system has stopped working, meaning the unit cannot safely vent old air or bring in fresh air to burn fuel effectively.

High Engineer only £200-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • PCB

Related codes

85

Your boiler has lost the ability to read the temperature of the water flowing through it, so it has safely shut down to prevent overheating.

High Engineer only £120-180

Parts commonly replaced

  • Flow NTC Thermistor
  • Wiring harness
86

Your boiler is struggling to read the temperature of the water returning from your radiators, which means it cannot heat your home or water properly.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC Thermistor
  • Wiring Harness
87

Your boiler is struggling to detect the current outdoor temperature, which may stop it from adjusting its heat output based on the weather.

Low Engineer only £120-180

Parts commonly replaced

  • External temperature sensor
  • Wiring loom

Related codes

89

Your boiler's computer memory card is experiencing a communication error, meaning the system cannot run its required programs to heat your home.

High Engineer only £150-250

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Non-volatile memory (NVM) chip
90

Your boiler is still providing hot water for your taps, but it has stopped communicating with your heating system, so your radiators will not turn on.

Medium Engineer only £150-300

Parts commonly replaced

  • Diverter valve
  • Central heating flow sensor
  • PCB

Related codes

Boiler Chip Card Fault

Your boiler's computer memory card is not communicating correctly, which prevents the heating and hot water from functioning.

High Engineer only £150-250

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Main Control PCB

Related codes

c0

Your boiler's internal computer is having trouble reading the memory card that contains its operating instructions, so it has stopped working for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Main Printed Circuit Board (PCB)

Related codes

Showing 21–30 of 73
c2

Your boiler has lost communication with its internal electronic identification chip, meaning it does not know which type of boiler it is and has stopped working for safety reasons.

High Engineer only £150-250

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Main Control PCB
F[-]

Your boiler has detected a generic internal system error that prevents it from operating normally, and it requires a professional to diagnose the specific underlying cause.

High Engineer only

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Pressure sensor

Related codes

F1

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £0-£100

What to check first

  1. Locate the filling loop, which is usually a small silver braided hose or a built-in lever underneath your boiler.
  2. Open the valves on the filling loop slowly to allow water into the system while watching the pressure gauge on the front panel.
  3. Stop filling once the needle reaches the green zone, typically between 1.0 and 1.5 bar, then ensure the valves are fully closed.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

F2

Your boiler has successfully ignited but is struggling to keep the flame lit, causing it to shut down for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

F2 or Fn or Ln

Your boiler has detected that the flame inside has gone out, so it has safely shut down to prevent gas from escaping.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

F3

Your boiler has detected an issue with the internal fan that pushes exhaust gases out of the flue, so it has safely shut down to prevent unsafe operation.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

F4

Your boiler is struggling to accurately measure the temperature of the water inside it, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC Thermistor
  • Wiring Harness

Related codes

F5

Your boiler is struggling to accurately measure the temperature of the water returning to it, so it has shut down to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Return NTC Thermistor
  • Wiring harness

Related codes

F6

Your boiler has lost communication with the weather sensor installed outside your home, so it is using a standard internal temperature setting instead.

Low Engineer only £100-200

Parts commonly replaced

  • Outside temperature sensor
  • Wiring loom

Related codes

F7

Your boiler is struggling because the electricity supply from your wall socket or fuse box is dropping below the level it needs to run safely.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board
  • Wiring Harness
  • Power Supply Unit

Related codes

Showing 31–40 of 73
F8

Your boiler has detected a software or data mismatch in its internal system settings, causing it to shut down for safety to prevent incorrect operation.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

F8 or L8

Your boiler has detected a communication error with its internal computer or a wiring fault near the gas supply, meaning it has safely switched off to prevent potential issues.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Gas Valve
  • Wiring Harness

Related codes

F8/L8

Your boiler has detected a software or configuration error in its internal computer, which has caused it to shut down for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Interface Module

Related codes

F9

Your boiler's main computer control panel is failing to process instructions correctly, which has caused the boiler to shut down for safety purposes.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

F9 or L9

Your boiler's internal computer has suffered a critical failure and can no longer control the heating system, meaning the unit will not operate.

High Engineer only £300-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

F9/L9

Your boiler's main control computer is experiencing a critical error and is unable to communicate properly, meaning your heating and hot water will not work.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

FA

Your boiler has detected an issue with the flow of water or air pressure inside the system, which is preventing it from safely igniting.

High Engineer only £150-300

Parts commonly replaced

  • Differential pressure switch
  • Air pressure switch
  • Fan assembly
  • Venturi

Related codes

Fan fault

Your boiler has stopped working because the internal component responsible for clearing exhaust gases is not operating correctly, preventing the boiler from lighting safely.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

Fault 8

Your boiler has detected a flame signal when it shouldn't be burning, so it has safely shut down to prevent any risk.

High Engineer only £150-300

Parts commonly replaced

  • Gas Valve
  • Ignition Lead
  • Printed Circuit Board

Related codes

Flame loss

Your boiler has detected that the flame inside has gone out unexpectedly, so it has safely shut down to prevent gas from building up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve
  • Printed circuit board

Related codes

Showing 41–50 of 73
Flame On Before Gas On

Your boiler has detected heat or a flame signal inside the unit before it has actually turned the gas on, which has caused it to lock itself down for your safety.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Flow thermistor fault

Your boiler's temperature sensor is providing faulty information, causing it to stop operating to ensure your safety.

High Engineer only £120-£200

Parts commonly replaced

  • Flow NTC thermistor

Related codes

Flow/Return Reversed

Your boiler has detected that the pipes carrying hot water into the heating system and the pipes bringing cooler water back to the boiler have been installed the wrong way around.

High Engineer only £150-300

Parts commonly replaced

  • Flow/Return sensors
  • Main printed circuit board

Related codes

Fn

Your boiler has unsuccessfully tried to start its internal flame and has switched itself off for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe
FU

Your boiler has detected that the water temperature difference between its internal sensors is too high, which means the system is not heating or circulating water as efficiently as it should.

High Engineer only £120-220

Parts commonly replaced

  • Flow thermistor
  • Return thermistor

Related codes

High Mains Voltage

Your boiler is detecting an electrical supply that is higher than what it is designed to handle, which is preventing it from operating safely.

High Engineer only £120-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Ignition lockout

Your boiler has tried to start five times but cannot get the flame to stay lit, so it has safely shut itself down.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

L 2

Your boiler is failing to ignite the flame needed to produce heat or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

L C

Your boiler has attempted to restart itself too many times in a short period and has now locked itself out as a safety precaution.

High Engineer only £150-350

Parts commonly replaced

  • Printed circuit board (PCB)
  • Ignition electrode
  • Gas valve
L[-]

Your boiler has detected a persistent internal fault and has automatically shut down for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

Showing 51–60 of 73
L1

Your boiler has detected that the water inside has become dangerously hot and has shut itself down to prevent damage or overheating.

High Engineer only £150-300

Parts commonly replaced

  • NTC Thermistor
  • Primary Heat Exchanger
  • Pump
  • PCB

Related codes

L4

Your boiler has lost the ability to accurately measure the temperature of the water flowing through it, so it has safely shut down to prevent damage.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC Thermistor
  • Wiring Harness

Related codes

L4 or F4

Your boiler has lost the ability to read the temperature of the water moving through it, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC Thermistor
  • Wiring harness

Related codes

L5

Your boiler is struggling to accurately measure the temperature of the water returning to it, so it has shut down to prevent overheating or inefficient operation.

High Engineer only £120-220

Parts commonly replaced

  • Return thermistor sensor
  • Wiring harness

Related codes

L5 or F5

Your boiler is struggling to read the temperature of the water coming back into the system, which causes it to stop working to stay on the safe side.

High Engineer only £120-220

Parts commonly replaced

  • Return thermistor sensor
  • Wiring harness

Related codes

L6

Your boiler has detected a flame when it shouldn't be there, so it has safely shut itself down to prevent any risk.

Emergency Engineer only £150-250

Parts commonly replaced

  • Gas Valve
  • Flame Rectification Probe
  • Printed Circuit Board

Related codes

L8

Your boiler's computer has detected an internal data error, meaning it has safely shut itself down until it can be reset or repaired by a professional.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Display Interface Module

Related codes

L9

Your boiler's internal computer has encountered a critical error and is unable to operate safely, meaning your heating and hot water will not function.

High Engineer only £250-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Ln

Your boiler has stopped because the flame inside has gone out and it cannot get it to stay lit.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe
Low mains voltage

Your boiler is struggling because the electricity supply from your home to the unit is weaker than it needs to be to operate safely.

High Engineer only £100-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
Showing 61–70 of 73
Low water pressure

Your boiler has stopped working because the amount of water inside your heating system has dropped below the required level.

High DIY-safe £80-120

What to check first

  1. Locate the filling loop, which is usually a silver flexible hose connected to two valves underneath the boiler.
  2. Open the valves slowly to allow water into the system until the pressure gauge on the front of the boiler reaches the green zone (typically 1.0 to 1.5 bar).
  3. Close both valves tightly to prevent over-pressurisation and check for any visible leaks.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

No Display

Your boiler has lost all electrical power, meaning it cannot operate your heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • Fuses

Related codes

No water flow lockout

Your boiler has stopped producing hot water because it cannot detect enough water flowing through the system to heat it up safely.

High Engineer only £120-250

Parts commonly replaced

  • DHW flow turbine
  • DHW flow switch
  • Diverter valve
No water flow thermistor fault

Your boiler is struggling to accurately detect the temperature of the water returning to it, which prevents it from heating your home or tap water correctly.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC Thermistor
  • Wiring harness

Related codes

Outside sensor fault

Your boiler is having trouble communicating with the temperature sensor located outside your home, so it is using a default setting to keep your heating running.

Low Engineer only £100-200

Parts commonly replaced

  • Outside weather sensor
  • Wiring loom
Overheat lockout

Your boiler has detected that the water inside it has become dangerously hot and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Diverter Valve
  • System Filter
  • NTC Sensor
PCB Fault

Your boiler's electronic control centre has developed a fault and is no longer able to safely manage the heating or hot water functions.

High Engineer only £300-500

Parts commonly replaced

  • Printed Circuit Board (PCB)
Return thermistor fault

Your boiler is struggling to accurately measure the temperature of the water returning to it, so it has shut down as a precaution to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC Thermistor
  • Wiring harness

Related codes

Room Stat Fault

Your boiler's wall-mounted temperature controller has lost its connection, likely because its batteries have run out of power.

High DIY-safe

What to check first

  1. Locate your digital room thermostat on the wall
  2. Slide off the cover or remove the unit from its backplate
  3. Replace the old batteries with new, high-quality alkaline batteries
  4. Ensure the unit powers back on and reconnects to the boiler

Parts commonly replaced

  • Batteries
  • Wireless thermostat unit
Spare PCB Not Set

Your boiler's computer module has been replaced but has not been programmed to match your specific heating system, preventing the boiler from functioning.

High Engineer only £100-200

Parts commonly replaced

  • Main PCB

Related codes

Showing 71–73 of 73
too many resets

Your boiler has blocked you from resetting it because you have tried too many times in a short period; you must turn it off and wait for the system to unlock itself.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
Too Many Restarts

Your boiler has repeatedly failed to start up correctly and has now locked itself out to prevent any damage or safety issues.

High Engineer only £120-250

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB Control Board

Related codes

Water Pressure

Your boiler has stopped heating your home or water because the amount of water inside the system has dropped below the required level.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop, which is a flexible braided hose underneath the boiler.
  2. Open the two valves on either end of the hose one by one to let water into the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (typically 1.0 to 1.5 bar).
  4. Close both valves tightly and remove the filling loop if required by your specific model.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes