Emergency
4.4 on Ideal Atlantic Combi

Your boiler has detected a flame inside the unit before it has actually commanded the gas to turn on, which suggests an internal safety sensing error or an issue with the ignition components.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

FLAME ON BEFORE GAS VALVE ON

From this model's manual
This code was read directly from the manufacturer service manual for this model.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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