Ideal Concord Cxdi Fault codes & diagnostics

19 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 32-53 kW 1997-2005 Discontinued

Replaced by: Ideal Mexico HE

Download the Ideal Concord Cxdi manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 16 High 1 Low

All 19 documented codes

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1 to 24

Your boiler has detected a general internal fault that prevents it from operating, and because these codes cover a wide variety of issues, a qualified engineer must investigate.

High Engineer only £120-300

Parts commonly replaced

  • PCB
  • Sensor assembly
  • Ignition lead
24

Your boiler has detected a critical internal error that has caused it to shut down to prevent damage, and it will not function until a professional identifies the cause.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board
  • Wiring harness
  • Safety sensors

Related codes

Air pressure switch

Your boiler is failing to detect that it has enough airflow to safely burn gas, so it has shut down to prevent any risk.

Emergency Engineer only £150-250

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Flue seals
Boiler sensor

Your boiler has stopped working because it is unable to accurately measure its own internal temperature to ensure it is heating safely.

High Engineer only £120-220

Parts commonly replaced

  • NTC thermistor
  • Temperature sensor wiring harness
C/H Sensor Fault

Your boiler's temperature sensor is providing incorrect readings, so the heating system has stopped working to prevent potential overheating.

High Engineer only £120-220

Parts commonly replaced

  • Central Heating NTC Thermistor
  • Wiring harness
Combustion lockout

Your boiler has failed to light the flame after several attempts and has shut itself down for safety.

Emergency Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Spark generator
Detection Fault

Your boiler has tried to start five times but failed to ignite, so it has safely shut itself down to prevent a build-up of unburnt gas.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control board/PCB
Detection lockout

Your boiler has stopped working because it cannot light the internal flame or detect that it is burning correctly.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve

Related codes

Fan

Your boiler has stopped working because it cannot properly clear exhaust gases, which is a key safety feature for operation.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Wiring harness
Float switch

Your boiler has detected an issue with a built-in safety sensor that monitors water levels, which is currently preventing the system from operating correctly.

High Engineer only £150-250

Parts commonly replaced

  • Float switch
  • Flow switch
  • Wiring loom
Gas valve(s)

Your boiler has detected an issue with the internal component that controls the flow of gas, meaning it cannot safely ignite to provide heating or hot water.

High Engineer only £200-350

Parts commonly replaced

  • Gas valve
  • Wiring harness
Lock-out

Your boiler has failed to start after several automated attempts and has safely shut itself down to prevent a gas build-up.

High Engineer only £120-250

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board
lockout

Your boiler has failed to start up after multiple attempts and has automatically turned itself off for safety.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Control PCB
No flow

Your boiler has stopped working because it cannot detect that water is moving through the system as it should.

High Engineer only £120-220

Parts commonly replaced

  • Flow switch
  • Wiring harness link
Outside sensor

Your boiler is struggling because it cannot detect the current outside temperature, so it may not adjust your heating levels correctly.

Low Engineer only £100-200

Parts commonly replaced

  • Outside temperature sensor
  • Wiring loom
OVERHEAT

Your boiler has detected that it is getting too hot and has automatically shut down to prevent damage or potential danger.

High Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Pump
  • PCB
Overheat thermostat

Your boiler has switched itself off because it has detected an unsafe rise in internal temperature and needs a professional to check it is venting heat correctly.

High Engineer only £150-300

Parts commonly replaced

  • Overheat limit thermostat
  • Pump
  • Diverter valve
  • PCB
Pump

Your boiler's water circulation pump has stopped working, which means the system cannot move hot water to your radiators or taps.

High Engineer only £250-450

Parts commonly replaced

  • Central heating pump
  • Pump capacitor
  • Pump wiring harness
PUMP FAULT

Your boiler is struggling to circulate water around your radiators and taps because the internal pump is not working correctly.

High Engineer only £250-450

Parts commonly replaced

  • Central heating pump
  • Pump lead/wiring harness

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.