High
FLAME FAILURE LED on Ideal Boxer

Your boiler has tried to start but could not get the fire going or keep it lit, so it has safely shut itself down.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Illuminated when there is a failure to ignite or maintain flame. Requires pressing the red reset button.

Shared across the Boxer C range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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All 6 fault codes on the Boxer

Seeing a different code? Every code this model can display, in one place.

C 24C 28CH LEDLOW WATER SWITCHPOWER LED

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