High
FLAME FAILURE LED on Ideal Boxer

Your boiler has tried to start but could not get the fire going or keep it lit, so it has safely shut itself down.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Illuminated when there is a failure to ignite or maintain flame. Requires pressing the red reset button.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Search the official register →

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