High Lockout
Neon1 on Ideal Classic FF

Your boiler has detected that the internal fan or air pressure system is sticking in the 'on' position, preventing the ignition sequence from starting safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Air pressure switch made.

What causes this fault?

This fault occurs when the boiler's safety system detects that the air pressure switch is already closed before the fan has even started. It is usually caused by the internal switch being physically stuck or the small sensing tubes becoming blocked with debris or moisture. Because the boiler cannot confirm a fresh flow of air is starting from scratch, it stops the ignition process as a safety precaution.

This issue can be more frequent in autumn and winter, as increased moisture and condensation within the flue pipes can settle in the pressure tubes and cause the switch to malfunction.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful