High
26 on Ideal Classic RS

Your boiler's pilot light is going out as soon as you let go of the ignition button, meaning the main burner cannot start.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

PILOT WILL NOT STAY LIT WHEN THE GAS VALVE BUTTON IS RELEASED

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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