Ideal CLASSIC2 Fault codes & diagnostics

26 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Gas 2019-present

The CLASSIC2 range comes in 3 types

Pick the one you have. The fault codes, GC numbers and manual differ by type.

Each model has its own manual A family spans several manuals, one per model or generation. Pick your model above and its page has the manual its fault codes were read from.

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 21 High 2 Medium 2 Low

All 26 documented codes

Tap any card for details

DU

Your boiler is having trouble directing water properly between your radiators and your taps, which usually means it is stuck providing only heating or only hot water.

High Engineer only £150-£300 Shared across the CLASSIC2 range

Parts commonly replaced

  • Diverter valve actuator
  • Complete diverter valve
F[-]

Your boiler has detected a generic internal system error that prevents it from operating normally, and it requires a professional to diagnose the specific underlying cause.

High Engineer only Shared across the CLASSIC2 range

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Pressure sensor

Related codes

F1

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-120 Shared across the CLASSIC2 range

What to check first

  1. Locate the internal filling loop, which is usually a small silver lever or a braided hose under the boiler.
  2. Open the filling valve slowly until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close the valve tightly and check that the fault code disappears.

Parts commonly replaced

  • Pressure sensor
  • Filling loop
  • Pressure relief valve

Related codes

F2 Or Fn Or Ln

Your boiler is failing to stay lit, which means it has safely shut itself down because it cannot consistently produce or hold a flame.

High Engineer only £150-350 Shared across the CLASSIC2 range

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Rectification Probe

Related codes

F3

Your boiler has detected an issue with the fan that safely clears exhaust gases, preventing it from starting up for your safety.

High Engineer only £250-£450 Shared across the CLASSIC2 range

Parts commonly replaced

  • Fan assembly
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

F6

Your boiler has lost connection to the weather sensor outside your home, though your heating and hot water will usually still work normally using the boiler's internal settings.

Low Engineer only £90-180 Shared across the CLASSIC2 range

Parts commonly replaced

  • Outside temperature sensor
  • Sensor wiring

Related codes

F7

Your boiler has detected that the electrical supply coming into your home is too low for it to operate safely.

High Engineer only £100-350 Shared across the CLASSIC2 range

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External Voltage Regulator

Related codes

F8 or L8

Your boiler has detected a communication error with its internal computer or a wiring fault near the gas supply, meaning it has safely switched off to prevent potential issues.

High Engineer only £250-450 Shared across the CLASSIC2 range

Parts commonly replaced

  • Main PCB
  • Gas Valve
  • Wiring Harness

Related codes

F8/L8

Your boiler has detected a software or configuration error in its internal computer, which has caused it to shut down for safety reasons.

High Engineer only £150-300 Shared across the CLASSIC2 range

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Interface Module

Related codes

F9

Your boiler's main control board is stuck in a special programming mode rather than operating normally to heat your home.

High Engineer only £150-350 Shared across the CLASSIC2 range

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

Showing 11–20 of 26
F9 or L9

Your boiler's internal computer has suffered a critical failure and can no longer control the heating system, meaning the unit will not operate.

High Engineer only £300-450 Shared across the CLASSIC2 range

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

F9/L9

Your boiler's main control computer is experiencing a critical error and is unable to communicate properly, meaning your heating and hot water will not work.

High Engineer only £250-450 Shared across the CLASSIC2 range

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

FA

Your boiler has detected that the temperature sensors for the water going in and out are reporting incorrect or swapped readings, which has caused the system to shut down for safety.

High Engineer only £100-220 Shared across the CLASSIC2 range

Parts commonly replaced

  • Flow Thermistor
  • Return Thermistor
  • Wiring Harness

Related codes

FU

Your boiler has detected a dangerous difference in temperature between its internal sensors and has automatically shut down to prevent overheating.

Emergency Engineer only £150-350 Shared across the CLASSIC2 range

Parts commonly replaced

  • NTC thermistors
  • Circulating pump
  • Heat exchanger

Related codes

L[-]

Your boiler has detected a persistent internal fault and has automatically shut down for safety reasons.

High Engineer only £150-350 Shared across the CLASSIC2 range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

L1

Your boiler has switched itself off because the internal water temperature has become too hot, usually caused by a lack of water flow through the system.

High DIY-safe £120-£350 Shared across the CLASSIC2 range

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure your boiler pressure is between 1 and 1.5 bar on the gauge
  3. Reset the boiler by turning the control knob to 'RE' or pressing the reset button

Parts commonly replaced

  • Circulating pump
  • Thermistor (NTC sensor)
  • Main heat exchanger

Related codes

L2

Your boiler has tried to start up several times but failed to ignite the gas burner.

High Engineer only £150-300 Shared across the CLASSIC2 range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

L4 Or F4

Your boiler's temperature-sensing component is malfunctioning, which prevents it from safely controlling the heat, so it has turned itself off to prevent overheating.

High Engineer only £150-250 Shared across the CLASSIC2 range

Parts commonly replaced

  • Flow NTC Thermistor
  • Wiring harness

Related codes

L5 Or F5

Your boiler has detected an issue with the sensor that monitors the temperature of the water returning to the unit, causing it to stop running for safety.

High Engineer only £120-190 Shared across the CLASSIC2 range

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness

Related codes

L6

Your boiler thinks a flame is burning even though it shouldn't be, causing the system to shut down for safety.

High Engineer only £120-280 Shared across the CLASSIC2 range

Parts commonly replaced

  • Ionisation probe
  • Flame sensing electrode
  • Printed Circuit Board (PCB)

Related codes

Showing 21–26 of 26
LC

Your boiler has temporarily locked itself out for safety after too many failed attempts to start up.

High Engineer only £90-250 Shared across the CLASSIC2 range

Parts commonly replaced

  • Ignition Lead
  • Electrode
  • Gas Valve

Related codes

oF

Your boiler's main control board has accidentally entered its factory setup mode rather than running normally to heat your home.

Medium Engineer only £90-180 Shared across the CLASSIC2 range

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

SH

Your boiler is having trouble directing water correctly between your radiators and your taps, which usually means the internal valve mechanism is stuck or struggling.

High Engineer only £150-300 Shared across the CLASSIC2 range

Parts commonly replaced

  • Diverter valve actuator
  • Complete diverter valve

Related codes

UF

Your boiler is having trouble directing water between your heating system and your taps because a motorised valve isn't moving correctly.

High Engineer only £150-£300 Shared across the CLASSIC2 range

Parts commonly replaced

  • Diverter valve actuator
  • Complete diverter valve

Related codes

uP

Your boiler's main control board has accidentally entered its programming setup mode rather than running normally.

Medium Engineer only £90-180 Shared across the CLASSIC2 range

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

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