4.9 High

Ideal 4.9 Fault Code

Also written as 49 — same fault.

The Ideal 4.9 fault code means: your boiler has detected an issue with a temperature sensor that monitors the water returning from your radiators, often resulting in the system shutting down for safety.. It appears on 9 Ideal models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Return Thermistor Fault

What causes the Ideal 4.9 fault?

This fault occurs when the boiler's control board loses communication with the sensor that monitors the temperature of the water coming back from your radiators. The most common reason is that the sensor itself has developed an internal electrical failure or the wiring connecting it to the main computer has become loose or damaged. Because the boiler can no longer safely track how much heat is being removed from the system, it shuts down to prevent overheating.

Typical repair cost £100-180 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Avoid the next call-out bill

A cover plan would handle faults like 4.9: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Ideal models that show the 4.9 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal 4.9 fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026