E01 372 High

Ideal E01 372 Fault Code

Also written as E01372 — same fault.

The Ideal E01 372 fault code means: your boiler has failed to light because it cannot detect a flame, which means your heating and hot water have stopped working.. It appears on 2 Ideal models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: RH AEROMATIC No. AC 19/123 299; RS 3/100
Typical repair cost £150-300 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Ideal models that show the E01 372 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Ideal E01 372 fault code information on this page is sourced and cross-checked against the official Ideal service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026