High
E01-372 on Ideal Mexico Super 100FF / 125FF

Your boiler has failed to ignite or stay lit, meaning your heating and hot water have stopped working.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

RH AEROMATIC No. AC 19/123 299; 4100 FF

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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