High
E01-490 on Ideal Mexico Super 100FF / 125FF

Your boiler has detected a failure to ignite or a persistent loss of flame, meaning it cannot start up to provide heat or hot water.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

BRAY Cat. 103 - size 1700; 4125 FF

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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