High
F7 on Ideal Compact HE

Your boiler has stopped working because it isn't receiving enough electrical power from the mains supply to run safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Low mains voltage – contact electricity provider.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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