High Lockout
93 H.....4.... on Ideal Esprit HE

Your boiler has detected that it is firing without enough water inside, which has caused the temperature sensors to overheat or report a fault.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

DRY FIRE THERMISTOR ERROR

What causes this fault?

This fault occurs when the boiler fires up but detects an immediate, rapid rise in heat because there isn't enough water circulating to carry that heat away. The most common reasons are a severely trapped pocket of air, a seized pump, or a major blockage in the pipework that is preventing water from reaching the heat exchanger.

This issue is more frequent in autumn when heating systems are switched back on after a long summer break, as pump components can seize up during periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
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