Ideal Esprit HE Fault codes & diagnostics

10 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-35 kW 2007-2012 Discontinued
GC Numbers 47-348-4347-348-4447-348-45

Replaced by: Vogue Gen2

Download the Ideal Esprit HE manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
10 High

All 10 documented codes

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F-

Your boiler has stopped working and is displaying a specific alert code to indicate it has detected a safety concern and shut itself down to prevent damage.

High Engineer only £120-350

Parts commonly replaced

  • Printed Circuit Board
  • Ignition Electrode
  • Gas Valve

Related codes

H9

Your boiler has detected that it is getting too hot and has shut down as a safety precaution to prevent damage.

High Engineer only £120-350

Parts commonly replaced

  • Circulation Pump
  • Overheat Thermostat
  • Main Heat Exchanger (Descaling)

Related codes

H9/L9

Your boiler has detected that it is running much too hot and has automatically shut down to prevent internal damage.

High Engineer only £150-300

Parts commonly replaced

  • Primary flow thermistor
  • Central heating pump
  • Diverter valve
  • Heat exchanger

Related codes

HA

Your boiler has developed a communication or hardware circuit error that has caused it to stop providing both heating and hot water.

High Engineer only £180-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Control Knob Interface
HE

Your boiler has detected that the water inside it is getting too hot, causing it to shut down for safety.

High DIY-safe £100-280

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1 and 1.5 bar on the gauge
  3. Wait for the unit to cool down and press the reset button

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Thermistor
L-

Your boiler has detected a internal fault and has safely shut itself down to prevent damage, but it requires a secondary code to identify the specific issue.

High Engineer only £120-250

Parts commonly replaced

  • Printed circuit board
  • Ignition electrode
  • Gas valve
L9

Your boiler has detected that it is running much hotter than it should be and has switched itself off to prevent permanent damage.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Diverter valve
  • Primary flow sensor
  • Heat exchanger

Related codes

LA

Your boiler has failed to ignite after several attempts, meaning it cannot provide heating or hot water until reset or repaired.

High DIY-safe £120-350

What to check first

  1. Check if your gas prepay meter has credit and that the gas supply valve is open
  2. Press and hold the 'Mode' or 'Reset' knob for two seconds
  3. Check that the white condensate pipe leaving the boiler is not frozen if it is winter

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Spark Generator

Related codes

LA/HA

Your boiler has become too hot and has shut itself down as a safety precaution to prevent damage.

High DIY-safe £120-350

What to check first

  1. Check that your radiator valves are open and not turned to zero
  2. Ensure there is enough water pressure in the system (typically between 1 and 1.5 bar)
  3. Press the reset button to see if the fault clears

Parts commonly replaced

  • Circulation Pump
  • Overheat Thermostat
  • Main Heat Exchanger
LE

Your boiler's main control computer is experiencing a communication or processing error, which has caused it to stop working for your safety.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes