High
H9 on Ideal Esprit HE

Your boiler has detected that it is getting too hot and has shut down as a safety precaution to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

ALTERNATING 'H9' GO TO FRAME 93

From this model's manual
Verified against the Ideal Esprit He installation & service manual, page 64.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the water temperature inside your boiler rises too quickly or exceeds a safe limit, causing a safety sensor to trip. The most common reasons are a failed pump that isn't circulating the water properly or a blockage in the pipework that is restricting flow. In some cases, it can also be triggered by air trapped inside the system or a build-up of limescale in the heat exchanger.

This fault is more common in autumn when heating systems are switched back on after being idle all summer, which can cause internal pump parts to seize.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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