High
H1 on Ideal Esprit HE

Your boiler has detected low water pressure in the system, which is preventing it from heating up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

ALTERNATING 'H' '1' GO TO FRAME 90

Shared across the Esprit HE range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the water pressure inside your heating system drops below a safe level, causing the boiler to shut down to prevent damage. The most common reasons for this are a leak somewhere in your radiators or pipework, or simply that air has been bled from the system without being topped back up. It can also happen if a component like the expansion vessel has failed, causing water to be discharged through the safety pipe.

This issue is frequently seen in autumn when homeowners turn their heating back on for the first time or bleed their radiators to prepare for winter.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like H1: no call-out fees, no surprise bills.

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All 19 fault codes on the Esprit HE

Seeing a different code? Every code this model can display, in one place.

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