High Lockout
H4 on Ideal Esprit HE

Your boiler has detected low water pressure in the system, which means it cannot circulate enough water to heat your home or provide hot water safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

ALTERNATING 'H' '4' GO TO FRAME 93

What causes this fault?

This fault occurs when the water pressure inside your heating system drops below a safe operating level, usually because water has escaped through a small leak or air was bled from the radiators. Without enough pressure, the boiler cannot move water around your pipes to heat your home, so it shuts down to prevent internal damage. The most common reasons are a leaking radiator valve, a failing expansion vessel, or a dripping pressure relief valve.

This issue is more common in autumn when homeowners turn their heating back on for the first time, as the system settles and reveals any pressure lost during the summer months.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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