High
HF on Ideal Esprit HE

Your boiler has failed to ignite after several attempts, meaning it cannot create the flame needed to heat your home or water.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

ALTERNATING 'H' 'F' GO TO FRAME 94

From this model's manual
Verified against the Ideal/Ideal Esprit He 4734843 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler fails to detect a flame after multiple ignition attempts, leading to a safety shutdown. The most common reasons include a lack of gas supply to the unit, a worn-out ignition spark electrode, or a blockage in the flue that prevents the necessary air-to-gas ratio for combustion.

This fault is frequently reported during extreme cold snaps, as the external condensate pipe can freeze and back up, preventing the boiler from successfully igniting.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

All 19 fault codes on the Esprit HE

Seeing a different code? Every code this model can display, in one place.

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