High
H2 on Ideal Esprit HE

Your boiler has detected an internal electronic communication failure or a technical error that requires a deep-level diagnosis by a professional.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

ALTERNATING 'H' '2' GO TO FRAME 91

From this model's manual
Verified against the Ideal/Ideal Esprit He 4734843 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the boiler's internal computer brain loses its ability to send or receive messages across its circuitry. The most common reason is an electronic failure within the main printed circuit board or a loose connection in the internal wiring. This break in communication means the boiler can no longer monitor safety sensors or control the heating process, so it shuts down as a precaution.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

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All 19 fault codes on the Esprit HE

Seeing a different code? Every code this model can display, in one place.

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