Ideal Evomax Fault codes & diagnostics

34 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Gas 2001-present

The Evomax range comes in 6 types

Pick the one you have. The fault codes, GC numbers and manual differ by type.

Each model has its own manual A family spans several manuals, one per model or generation. Pick your model above and its page has the manual its fault codes were read from.

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 23 High 7 Medium 2 Low

All 34 documented codes

Tap any card for details

16

Your boiler has tried to start up several times but failed to ignite the gas safely, so it has temporarily shut itself down.

High Engineer only £100-£250 Shared across the Evomax range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

76

Your boiler has detected a flame inside when it shouldn't be burning, so it has locked itself out for safety.

Emergency Engineer only £150-300 Shared across the Evomax range

Parts commonly replaced

  • Gas valve
  • Flame detector electrode
  • Printed Circuit Board (PCB)

Related codes

77

Your boiler has stopped working because the water pressure inside the system has dropped too low.

High DIY-safe Shared across the Evomax range

What to check first

  1. Locate the filling loop valves attached to your boiler or nearby pipework.
  2. Open the valves slowly to let water into the system until the pressure gauge reads between 1 and 1.5 bar.
  3. Close the valves firmly and check the gauge holds steady.

Parts commonly replaced

  • Pressure Relief Valve
  • Pressure Sensor

Related codes

78

Your boiler has successfully lit but the flame has gone out unexpectedly, meaning it cannot stay on to heat your home or water.

High Engineer only £150-350 Shared across the Evomax range

Parts commonly replaced

  • Flame rectification electrode
  • Gas valve
  • Ignition lead

Related codes

79

Your boiler has stopped working because it cannot detect that the internal fan, which safely pushes exhaust gases outside, is running properly.

High Engineer only £150-350 Shared across the Evomax range

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

80

Your boiler has temporarily stopped working because it cannot accurately measure the temperature of the water flowing through the system.

High Engineer only £90-180 Shared across the Evomax range

Parts commonly replaced

  • Flow thermistor
  • Wiring harness

Related codes

81

Your boiler is temporarily locked out because it is receiving an incorrect temperature reading from the pipe returning water back into the system.

Medium Engineer only £120-£220 Shared across the Evomax range

Parts commonly replaced

  • Return thermistor sensor
  • Wiring harness

Related codes

82

Your boiler has lost connection to the weather sensor outside your home, meaning it can no longer automatically adjust your heating based on the outside temperature.

Low Engineer only £90-180 Shared across the Evomax range

Parts commonly replaced

  • Outside Temperature Sensor
  • Sensor Wiring

Related codes

83

Your boiler has detected that the pipes carrying water in and out of the system have been installed the wrong way around.

High Engineer only £150-£300 Shared across the Evomax range

Parts commonly replaced

  • Pipework adjustments

Related codes

84

Your boiler's hot water cylinder sensor is not working properly, which means it cannot accurately monitor the temperature of your stored hot water.

Medium Engineer only £90-180 Shared across the Evomax range

Parts commonly replaced

  • Cylinder sensor
  • Wiring harness

Related codes

Showing 11–20 of 34
85

Your boiler has paused because an external safety device, such as a room thermostat, fire safety valve, or system interlock, has been triggered or disconnected.

Medium Engineer only £90-180 Shared across the Evomax range

Parts commonly replaced

  • External thermostat
  • Interlock wiring
  • Safety thermal cut-out

Related codes

86

Your boiler has lost communication with its internal control chip, meaning it cannot operate safely and has shut down.

High Engineer only £150-300 Shared across the Evomax range

Parts commonly replaced

  • Boiler Control Card (BCC)
  • Main Printed Circuit Board (PCB)

Related codes

87

Your boiler is still providing hot water for taps, but the radiators are not coming on for central heating.

Medium Engineer only £150-£350 Shared across the Evomax range

Parts commonly replaced

  • Central Heating Temperature Sensor
  • PCB
  • External Controls or Programmer

Related codes

88

Your boiler is still keeping your home warm, but it has stopped heating your water for taps and showers.

Medium Engineer only £150-300 Shared across the Evomax range

Parts commonly replaced

  • DHW temperature sensor
  • Flow switch
  • Diverter valve

Related codes

89

Your boiler has completely lost power to its control panel, meaning it is switched off and will not provide heating or hot water.

High DIY-safe £100-300 Shared across the Evomax range

What to check first

  1. Check that the fused spur switch supplying power to the boiler is turned on.
  2. Check your home's main fuse box or consumer unit to see if a trip switch or fuse has blown.
  3. Press the reset button on the boiler if power is restored but the display remains blank.

Parts commonly replaced

  • Fuse
  • Display PCB
  • Main PCB

Related codes

90

Your boiler has lost communication with its external control system, meaning it is not receiving the signals needed to regulate its temperature properly.

Medium Engineer only £150-300 Shared across the Evomax range

Parts commonly replaced

  • Interface board
  • Wiring harness
  • Main control PCB

Related codes

BCC Fault

Your boiler has lost connection to its electronic control chip, which means it cannot operate safely and has shut down.

High Engineer only £150-£350 Shared across the Evomax range

Parts commonly replaced

  • Boiler Control Chip (BCC)
  • Main PCB

Related codes

Cylinder Thermistor Fault

Your boiler's hot water sensor has stopped working correctly, which means it cannot properly monitor the temperature of your stored hot water cylinder.

Medium Engineer only £90-180 Shared across the Evomax range

Parts commonly replaced

  • DHW Cylinder Thermistor
  • Wiring Harness

Related codes

Error 20

Your boiler has temporarily locked out because it mistakenly detects a flame when it shouldn't be burning.

High Engineer only £150-300 Shared across the Evomax range

Parts commonly replaced

  • Flame sensor
  • Printed Circuit Board (PCB)

Related codes

Ext’ Interlock Off

Your boiler has stopped working because an external safety device or room control connected to it has been triggered or disconnected.

High Engineer only £90-180 Shared across the Evomax range

Parts commonly replaced

  • External wiring
  • External timer/thermostat
  • Time clock link wire

Related codes

Showing 21–30 of 34
False Flame Lockout

Your boiler has sensed a flame inside when it shouldn't be burning, so it has safely shut itself down to prevent any risk.

Emergency Engineer only £150-350 Shared across the Evomax range

Parts commonly replaced

  • Gas valve
  • PCB
  • Flame electrode

Related codes

Fan Fault

Your boiler has stopped working because the internal fan that safely pushes out harmful gases is not operating correctly.

High Engineer only £150-£350 Shared across the Evomax range

Parts commonly replaced

  • Flue Gas Fan
  • Air Pressure Switch
  • Printed Circuit Board (PCB)

Related codes

Flame Loss

Your boiler has safely shut down because the internal burner flame has unexpectedly gone out while trying to heat your home.

High Engineer only £150-300 Shared across the Evomax range

Parts commonly replaced

  • Ignition Lead
  • Electrodes
  • Gas Valve

Related codes

Flow Thermistor Fault

Your boiler's temperature sensor is providing faulty information, causing it to stop operating to ensure your safety.

High Engineer only £120-£200 Shared across the Evomax range

Parts commonly replaced

  • Flow NTC thermistor

Related codes

Flow/Return Reversed

Your boiler has detected that the water inlet and outlet pipes were connected the wrong way around during installation.

High Engineer only £150-300 Shared across the Evomax range

Parts commonly replaced

  • Pipework configuration
  • Isolation valves
Ignition Lockout

Your boiler has stopped trying to light because it failed to detect a flame, meaning you currently have no heating or hot water.

High DIY-safe £100-£250 Shared across the Evomax range

What to check first

  1. Check that your gas supply is turned on and other gas appliances like the cooker are working.
  2. Locate the reset button on your boiler control panel and hold it down for 5 to 10 seconds to restart the ignition process.
  3. Check your condensate pipe outside to ensure it is not frozen or blocked, which can prevent the boiler from firing.

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

Ignition Lockout [16]

Your boiler has tried to start up multiple times but failed to ignite the gas safely, so it has locked itself out to prevent any issues.

High Engineer only £100-£250 Shared across the Evomax range

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Air Pressure Switch

Related codes

Low Water Pressure

Your boiler has temporarily stopped working because the amount of water inside the system has dropped too low to run safely.

High DIY-safe Shared across the Evomax range

What to check first

  1. Locate the filling loop (two valves connected by a flexible silver hose) underneath your boiler or nearby pipework.
  2. Slowly open both valves until you hear water flowing and the pressure gauge on the front of the boiler rises.
  3. Stop filling when the needle reaches the green zone (usually between 1.0 and 1.5 bar) and firmly close both valves.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Pressure sensor

Related codes

Outside Sensor Fault

Your boiler is having trouble communicating with the temperature sensor located outside your home, so it is using a default setting to keep your heating running.

Low Engineer only £100-200 Shared across the Evomax range

Parts commonly replaced

  • Outside weather sensor
  • Wiring loom
Showing 31–34 of 34
Overheat Lockout

Your boiler has temporarily shut down because the internal water temperature became too high, acting as a crucial safety measure to prevent damage.

High Engineer only £150-300 Shared across the Evomax range

Parts commonly replaced

  • Overheat thermostat
  • Pump
  • PCB
  • NTC thermistor

Related codes

PCB Fault

Your boiler's main electronic brain has encountered a critical error or lost its configuration chip, causing the system to shut down safely.

High Engineer only £250-£450 Shared across the Evomax range

Parts commonly replaced

  • Boiler Control Connection (BCC) chip
  • Main PCB

Related codes

Too Many Resets

Your boiler has locked itself out for safety because it has been manually reset too many times in a short period.

High Engineer only £90-180 Shared across the Evomax range

Parts commonly replaced

  • Main Control Board
  • User Interface Board

Related codes

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