High
ERROR CODE 3 on Ideal Excel HE C24

Your boiler has detected an issue with the water pressure or the flow regulation system, causing it to shut down to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

WPS / PPS ALARM

From this model's manual
Verified against the Ideal/Ideal Bm Ideal Excel He 24 Excel He 28 Excel He 32 Installation Servicing Instructions Manual installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like ERROR CODE 3: no call-out fees, no surprise bills.

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All 8 fault codes on the Excel HE C24

Seeing a different code? Every code this model can display, in one place.

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