Emergency
ERROR CODE 7 on Ideal Excel HE C24

Your boiler has detected that the exhaust gases are becoming too hot, so it has safely shut itself down to prevent damage.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

FLUE OVERHEAT

From this model's manual
Verified against the Ideal/Ideal Bm Ideal Excel He 24 Excel He 28 Excel He 32 Installation Servicing Instructions Manual installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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All 8 fault codes on the Excel HE C24

Seeing a different code? Every code this model can display, in one place.

ERROR CODE 1ERROR CODE 2ERROR CODE 3ERROR CODE 4ERROR CODE 5ERROR CODE 6ERROR CODE 8

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