Your boiler has detected an internal electrical communication problem with the system that controls the pump and fan, meaning the unit cannot run safely.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Inverter Error
What causes this fault?
This fault occurs when the boiler's main brain loses its connection with the high-voltage component that powers the internal pump and fan. The most common reason is an electronic failure within the inverter board itself or a loose wiring connection preventing these two vital parts from talking to each other. Because the boiler cannot confirm the pump is moving water or the fan is clearing gases, it shuts down as a safety precaution.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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A boiler cover plan would cover faults like LC4 — no call-out fees, no surprises.
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Could it be time for a new boiler?
If repair costs are adding up, a new energy-efficient boiler could be the smarter long-term choice.
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