High
L1 on Ideal Independent C24

Your boiler has lost communication with its internal memory chip, meaning it cannot operate safely until the settings are restored or the component is replaced.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

BCC Activation Fault

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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