Ideal Independent C24 Fault codes & diagnostics

5 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24 kW 2009-2013 Discontinued

Replaced by: Independent Combi

Download the Ideal Independent C24 manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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All 5 documented codes

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c 0

Your boiler's computer memory chip is not communicating correctly with the main control board, which prevents the boiler from starting safely.

High Engineer only £150-250

Parts commonly replaced

  • BCC Plug
  • Main Control PCB

Related codes

c 2

Your boiler has lost its unique configuration settings, meaning it has forgotten how to communicate with its internal control panel.

High Engineer only £150-250

Parts commonly replaced

  • Boiler Control Connection (BCC) plug
  • Main Printed Circuit Board (PCB)

Related codes

L1

Your boiler has lost communication with its internal memory chip, meaning it cannot operate safely until the settings are restored or the component is replaced.

High Engineer only £150-300

Parts commonly replaced

  • Boiler Control Card (BCC)
  • Wiring Harness

Related codes

L2

Your boiler has detected that it is getting too hot or cannot move water through the system, so it has safely shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • NTC thermistor

Related codes

None

Your boiler is struggling to accurately measure the temperature of the water being heated, which is preventing it from running your heating and hot water properly.

High Engineer only £120-200

Parts commonly replaced

  • NTC Thermistor
  • Wiring Harness