Diverter Valve in midposition
Ideal INDEPENDENT COMBI2 Fault codes & diagnostics
29 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.
The fault code is already on your display
Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →
Severity at a glance
Each cell = one fault code. Hover to identify.Which version do you have?
The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.
| GC number | Appliance (register name) | Produced |
|---|---|---|
| 47-387-10 | INDEPENDENT COMBI2 C30 | 2022–present |
| 47-387-11 | INDEPENDENT COMBI2 C35 | 2022–present |
Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.
All 29 documented codes
Tap any card for details
DHW Thermistor Fault
Room Thermostat Fault: Check Room Stat & connections
Flame Loss
Fan Fault
Flow Thermistor Fault
Flow Thermistor Fault
Return Thermistor Fault
Return Thermistor Fault
Outside Sensor Fault
Low Mains Voltage: Contact Electricity Provider
PCB Fault: Replace PCB
Spark Generator Fault: Check wiring, if OK replace spark generator
Pump Rotor Blocked: Clear blockage
Pump Fault: Check pump wiring, if OK replace pump
High Mains Voltage: Contact electricity provider
Pump Fault: Check pump wiring, if OK replace pump
Gas Valve Fault: Check gas valve wiring, if OK replace gas valve
Pump Fault: Check pump wiring, if OK replace pump
Go to Section 4.14: Flow/Return Differential greater than 50°C
Boiler has a fault for a specific error. Display will show a number after the “F” to indicate which error is detected.
Restart lockout after 5 failed restart attempts within 15 minutes
Go to Section 4.3: Ignition Lockout: Blocked Flue/Condensate
Ignition Lockout
Flow Thermistor Fault
Return Thermistor Fault
Flame On Before Gas Valve On
Boiler is in Lockout for a specific error. Display will show a number after the “L” to indicate which error is detected
Ignition lockout after 5 failed attempts
Avoid the next call-out bill
Monthly cover means no unexpected bills when your boiler breaks down.
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