Ideal INDEPENDENT + COMBI Fault codes & diagnostics

24 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Gas 2016-present

The INDEPENDENT + range comes in 4 types

Pick the one you have. The fault codes, GC numbers and manual differ by type.

Each model has its own manual A family spans several manuals, one per model or generation. Pick your model above and its page has the manual its fault codes were read from.

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 21 High 2 Low

All 24 documented codes

Tap any card for details

dU

Your boiler has temporarily paused because an internal valve is stuck in the middle position during a service mode check.

Low Engineer only £150-£300 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Diverter Valve
  • Actuator Motor

Related codes

F1

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-120 Shared across the INDEPENDENT + Combi range

What to check first

  1. Locate the internal filling loop, which is usually a small silver lever or a braided hose under the boiler.
  2. Open the filling valve slowly until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Close the valve tightly and check that the fault code disappears.

Parts commonly replaced

  • Pressure sensor
  • Filling loop
  • Pressure relief valve

Related codes

F2

Your boiler is trying to start but keeps failing to keep the flame lit, so it has shut down as a safety precaution.

High Engineer only £150-300 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Condensate trap

Related codes

F2 or Fn or Ln

Your boiler is failing to stay lit, which means it has safely shut itself down because it cannot consistently produce or hold a flame.

High Engineer only £150-350 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Rectification Probe

Related codes

F3

Your boiler has detected an issue with the fan that safely clears exhaust gases, preventing it from starting up for your safety.

High Engineer only £250-£450 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Fan assembly
  • PCB (Printed Circuit Board)
  • Wiring harness

Related codes

F4

Your boiler has detected a problem with the sensor that monitors the temperature of the water leaving the unit, meaning it cannot safely regulate heat.

High Engineer only £100-180 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Wiring harness
  • Main PCB

Related codes

F4 or L4

Your boiler's temperature sensor is providing incorrect readings or has disconnected, so the system has shut down to prevent overheating.

High Engineer only £120-180 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Flow Thermistor
  • Wiring harness

Related codes

F5

Your boiler has detected a sensor problem that means it cannot accurately measure the temperature of the water returning to the unit, causing it to shut down for safety.

High Engineer only £90-180 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness
  • Main PCB

Related codes

F5 or L5

Your boiler is unable to read the temperature of the water returning to it, so it has safely shut down to prevent overheating.

High Engineer only £120-200 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Return thermistor sensor
  • Wiring harness

Related codes

F6

Your boiler is having trouble reading the outdoor temperature, which it uses to help run your heating more efficiently.

Low DIY-safe £90-180 Shared across the INDEPENDENT + Combi range

What to check first

  1. Check the external sensor on the outside of your house for any obvious damage or loose wires
  2. Turn the boiler power off and back on to see if the fault clears
  3. Ensure there is no debris or ice covering the outdoor sensor

Parts commonly replaced

  • Outdoor weather compensation sensor
  • External sensor wiring
Showing 11–20 of 24
F7

Your boiler is not receiving enough electrical power from the grid to operate safely and has shut down as a precaution.

High Engineer only £0-350 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Voltage Regulator

Related codes

F9 or L9 or F8 or L8

Your boiler's main electronic brain has lost its memory settings or needs to be reprogrammed by a professional.

High Engineer only £150-300 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Display Board

Related codes

FA

Your boiler has detected that the temperature sensors for the water going in and out are reporting incorrect or swapped readings, which has caused the system to shut down for safety.

High Engineer only £100-220 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Flow Thermistor
  • Return Thermistor
  • Wiring Harness

Related codes

FN

Your boiler has lost its flame while trying to run, which means it cannot heat your water or your radiators.

High DIY-safe £120-350 Shared across the INDEPENDENT + Combi range

What to check first

  1. Check that your gas supply is turned on at the meter
  2. If you have a prepay meter, check that you have enough credit
  3. Press the Reset button on the boiler display
  4. Ensure your external condensate pipe hasn't frozen in very cold weather

Parts commonly replaced

  • Gas Valve
  • Ignition Electrode
  • Flame Sensing Probe
  • Spark Lead

Related codes

FU

Your boiler has detected a dangerous difference in temperature between its internal sensors and has automatically shut down to prevent overheating.

Emergency Engineer only £150-350 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • NTC thermistors
  • Circulating pump
  • Heat exchanger

Related codes

L1

Your boiler has switched itself off because the internal water temperature has become too hot, usually caused by a lack of water flow through the system.

High DIY-safe £120-£350 Shared across the INDEPENDENT + Combi range

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure your boiler pressure is between 1 and 1.5 bar on the gauge
  3. Reset the boiler by turning the control knob to 'RE' or pressing the reset button

Parts commonly replaced

  • Circulating pump
  • Thermistor (NTC sensor)
  • Main heat exchanger

Related codes

L2

Your boiler has failed to light several times and has shut down for safety, meaning you currently have no heating or hot water.

High DIY-safe £100-£350 Shared across the INDEPENDENT + Combi range

What to check first

  1. Check if your gas supply is active by testing another gas appliance like a hob.
  2. Check if your condensate pipe (the white plastic pipe outside) is frozen or blocked.
  3. Reset the boiler by turning the control knob to 'Reset' and holding for two seconds.

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Flame sensing probe
  • Spark generator

Related codes

L4

Your boiler has sensed a problem with the internal thermometer that monitors the water temperature leaving the unit, causing it to shut down for safety.

High Engineer only £100-£180 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Wiring harness
  • Main PCB

Related codes

L4 or F4

Your boiler's temperature-sensing component is malfunctioning, which prevents it from safely controlling the heat, so it has turned itself off to prevent overheating.

High Engineer only £150-250 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Flow NTC Thermistor
  • Wiring harness

Related codes

L5

Your boiler has detected a sensor problem that means it cannot accurately measure the temperature of the water returning to the unit, causing it to shut down for safety.

High Engineer only £90-180 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness
  • Main PCB

Related codes

Showing 21–24 of 24
L5 or F5

Your boiler has detected an issue with the sensor that monitors the temperature of the water returning to the unit, causing it to stop running for safety.

High Engineer only £120-190 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness

Related codes

L6

Your boiler thinks a flame is burning even though it shouldn't be, causing the system to shut down for safety.

High Engineer only £120-280 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Ionisation probe
  • Flame sensing electrode
  • Printed Circuit Board (PCB)

Related codes

LC

Your boiler has temporarily locked itself for safety after failing to light several times in a short period.

High Engineer only £90-250 Shared across the INDEPENDENT + Combi range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB

Related codes

LN

Your boiler has lost its flame while running, meaning it is not getting enough gas or the spark is failing to keep the burner lit.

High DIY-safe £100-350 Shared across the INDEPENDENT + Combi range

What to check first

  1. Check if your gas meter has credit (if on a prepayment meter)
  2. Check if other gas appliances, like a hob, are working to confirm gas supply
  3. Reset the boiler by turning the mode knob to 'RE' and then back to the desired setting
  4. Ensure the external condensate pipe has not frozen if it is winter

Parts commonly replaced

  • Flame Sensing Electrode
  • Gas Valve
  • Ignition Lead
  • Spark Generator

Related codes

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