Technical description
BCC Activation Fault
What causes this fault?
This fault occurs when the small memory chip that stores the boiler's identity fails to communicate with the main control board. The most common reason is a physical connection failure or a software glitch that causes the boiler to lose its configuration settings, rendering it unable to operate safely.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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