Flame Loss
Ideal LOGIC HEAT Fault codes & diagnostics
24 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.
The fault code is already on your display
Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →
Severity at a glance
Each cell = one fault code. Hover to identify.Which version do you have?
The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.
| GC number | Appliance (register name) | Produced |
|---|---|---|
| 41-750-77 | LOGIC HEAT H12 | 2016–present |
| 41-750-78 | LOGIC HEAT H15 | 2016–present |
| 41-750-79 | LOGIC HEAT H18 | 2016–present |
| 41-750-80 | LOGIC HEAT H24 | 2016–present |
| 41-750-81 | LOGIC HEAT H30 | 2016–present |
Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.
All 24 documented codes
Tap any card for details
Fan Fault
Control / No Flow Thermistor Fault
Return Thermistor Fault
Outside Sensor Fault
LOW MAINS VOLTAGE - CONTACT ELECTRICITY PROVIDER
PCB UNCONFIGURED/FAULTY OR GAS VALVE SHORT CIRCUIT
PCB programming mode
Flow / Return Reversed
No Water Flow
Flame Loss
DIFF GREATER THAN 50ºC. CHECK ISOLATION VALVES ARE OPEN, CHECK PUMP, CHECK RAD VALVES OPEN, CHECK SYSTEM BLOCKAGES
Flow Temp O’heat or No Water Flow Lockout
Ignition Lockout
Control / No Flow Thermistor Fault
Return Thermistor Fault
False Flame Lockout
<5ºC RISE ON 3 SUCCESSIVE OCCASIONS. CHECK THERMISTORS ARE CLIPPED ONTO PIPES
PCB UNCONFIGURED/FAULTY OR GAS VALVE SHORT CIRCUIT
PCB UNCONFIGURED/FAULTY OR GAS VALVE SHORT CIRCUIT
Boiler lockout after 5 restart attempts within 15 minutes
Flame Loss
PCB programming mode
PCB programming mode
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