Ideal Logic+ Fault codes & diagnostics

15 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-35 kW 2016-present
GC Numbers 47-349-1547-349-1647-349-17
Download the Ideal Logic+ manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 11 High 2 Medium 1 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-349-15 LOGIC + COMBI C24 2016–present
47-349-16 LOGIC + COMBI C30 2016–present
47-349-17 LOGIC + COMBI C35 2016–present

All 15 documented codes

Tap any card for details

80

Your boiler is struggling because it has lost the signal from the temperature sensor located outside your home, so it is defaulting to a standard operation mode.

Low Engineer only £120-200

Parts commonly replaced

  • Outside temperature sensor
  • Wiring loom
81

Your boiler's computer memory card is not reading correctly, which prevents the system from starting up safely.

High Engineer only £150-250

Parts commonly replaced

  • BCC (Boiler Chip Card)
  • Main Control PCB

Related codes

82

Your boiler is providing hot water for your taps as normal, but it is currently refusing to heat your radiators.

Medium Engineer only £120-250

Parts commonly replaced

  • Diverter valve
  • Diverter valve motor
  • Central heating flow sensor

Related codes

83

Your boiler is struggling to switch between heating your home and heating your hot water, which is causing your hot water supply to stop working while the heating continues to run.

Medium Engineer only £180-300

Parts commonly replaced

  • Diverter valve
  • Diverter valve motor
84

Your boiler has lost all power and is completely unresponsive, meaning it cannot provide any heating or hot water.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Power supply fuse

Related codes

C2

Your boiler's internal memory card has developed a communication fault, meaning the control system cannot verify the specific settings for your model.

High Engineer only £120-£350

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Printed Circuit Board (PCB)

Related codes

False Flame Lockout

Your boiler has detected a flame when it shouldn't be there, so it has safely shut itself down to prevent any risk.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flame rectification probe
  • Printed Circuit Board (PCB)
  • Gas valve
Fan Fault

Your boiler is unable to start or maintain the ventilation process necessary to run safely, so it has locked itself out to prevent any issues.

High Engineer only £150-350

Parts commonly replaced

  • Fan assembly
  • Wiring harness
  • Printed Circuit Board (PCB)

Related codes

Flame Loss

Your boiler has stopped during operation because it can no longer detect the flame needed to heat your water, preventing it from functioning safely.

High Engineer only £120-250

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Rectification Probe
  • Printed Circuit Board

Related codes

Flow Thermistor

Your boiler is struggling to accurately measure the temperature of the water flowing through the system and has stopped working to protect itself.

High Engineer only £120-200

Parts commonly replaced

  • Flow Thermistor/NTC Sensor
L1

Your boiler has become too hot or water is not moving through the system properly, causing the unit to shut down for safety.

High DIY-safe £100-£350

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure your boiler pressure is between 1.0 and 1.5 bar
  3. Bleed your radiators to remove any trapped air

Parts commonly replaced

  • Circulating pump
  • Thermistor (Temperature sensor)
  • Heat exchanger

Related codes

L6

Your boiler thinks a flame is present when it should be off, which is a safety lockout preventing the unit from starting.

High Engineer only £120-350

Parts commonly replaced

  • Flame sensing electrode
  • Printed Circuit Board (PCB)
  • Gas valve

Related codes

Low Mains Voltage

Your boiler is receiving an unstable or incorrect amount of electricity from your home's mains supply, which is preventing it from operating correctly.

High Engineer only £100-250

Parts commonly replaced

  • PCB
  • Wiring harness
  • External fused spur
Low Water Pressure

Your boiler has stopped working because the amount of water inside your heating system has dropped below the required level.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop, which is usually a flexible silver hose connected between two valves near your boiler.
  2. Gradually open the valves to let water into the system until the pressure gauge needle sits between 1 and 1.5 bar.
  3. Close both valves tightly and check the boiler display to see if the error code has cleared.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel

Related codes

Return Thermistor

Your boiler is struggling to accurately measure the temperature of the water returning to it, so it has stopped working for your safety.

High Engineer only £120-200

Parts commonly replaced

  • Return NTC Thermistor
  • Wiring harness

Related codes

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