What the manual says
Manufacturer manualBoiler chip card (BCC) fault
What causes this fault?
This fault occurs when the boiler's main control board loses its connection with the small memory chip that stores your appliance's specific tuning profile. The most common reason is that the chip card has vibrated loose, failed electronically, or the main circuit board itself can no longer read the data required to operate safely.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Avoid the next call-out bill
A cover plan would handle faults like C2: no call-out fees, no surprise bills.
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